Terms of service
TERMS OF SERVICE
OVERVIEW
Welcome to Slay Queen Jewellery! The terms "we", "us" and "our" refer to Slay Queen Jewellery. Slay Queen Jewellery operates this store and website, including all related information, content, features, tools, products and services in order to provide you, the customer, with a curated shopping experience (the "Services"). Slay Queen Jewellery is powered by Shopify, which enables us to provide the Services to you.
The below terms and conditions, together with any policies referenced herein (these "Terms of Service" or "Terms") describe your rights and responsibilities when you use the Services. As a customer located in the UK or European Union, your statutory rights under the UK Consumer Rights Act and EU Consumer Protection Laws are fully respected.
Please read these Terms of Service carefully. By visiting, interacting with or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms of Service or Privacy Policy, you should not use or access our Services.
SECTION 1 - ACCESS AND ACCOUNT
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your country, state or province of residence.
To use the Services, including purchasing any of the products we offer, you may be asked to provide certain information, such as your email address, billing, payment, and shipping information. You represent and warrant that all the information you provide in our stores is correct, current and complete. You are solely responsible for maintaining the security of your account credentials.
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your country, state or province of residence.
To use the Services, including purchasing any of the products we offer, you may be asked to provide certain information, such as your email address, billing, payment, and shipping information. You represent and warrant that all the information you provide in our stores is correct, current and complete. You are solely responsible for maintaining the security of your account credentials.
SECTION 2 - OUR PRODUCTS AND CONSUMER RIGHTS
We have made every effort to provide an accurate representation of our products in our online store, including colors and designs. However, please note that colors or appearance may differ slightly depending on your device settings and screen configuration.
In accordance with UK and EU consumer laws, we warrant that all products supplied will be of satisfactory quality, fit for purpose, and as described in our store. If a product does not meet these statutory requirements, you have the right to a repair, replacement, or refund in accordance with our Refund Policy.
All descriptions of products are subject to change at any time without notice at our sole discretion. We reserve the right to discontinue any product at any time.
We have made every effort to provide an accurate representation of our products in our online store, including colors and designs. However, please note that colors or appearance may differ slightly depending on your device settings and screen configuration.
In accordance with UK and EU consumer laws, we warrant that all products supplied will be of satisfactory quality, fit for purpose, and as described in our store. If a product does not meet these statutory requirements, you have the right to a repair, replacement, or refund in accordance with our Refund Policy.
All descriptions of products are subject to change at any time without notice at our sole discretion. We reserve the right to discontinue any product at any time.
SECTION 3 - ORDERS AND CONTRACT FORMATION
When you place an order, you are making an offer to purchase. A legally binding contract is only formed when we accept your order and send you a dispatch confirmation email.
Slay Queen Jewellery reserves the right to decline or cancel your order for legitimate reasons (e.g., stock unavailability, pricing errors, or inability to deliver to your region). In the event that we cancel or make a change to an order, we will notify you immediately by contacting the e‑mail, billing address, and/or phone number provided.
Your purchases are subject to return or exchange in accordance with your legal 14-day right of withdrawal, as detailed in our Refund Policy.
When you place an order, you are making an offer to purchase. A legally binding contract is only formed when we accept your order and send you a dispatch confirmation email.
Slay Queen Jewellery reserves the right to decline or cancel your order for legitimate reasons (e.g., stock unavailability, pricing errors, or inability to deliver to your region). In the event that we cancel or make a change to an order, we will notify you immediately by contacting the e‑mail, billing address, and/or phone number provided.
Your purchases are subject to return or exchange in accordance with your legal 14-day right of withdrawal, as detailed in our Refund Policy.
SECTION 4 - PRICES AND BILLING
Prices, discounts, and promotions are subject to change without notice. Unless otherwise expressly stated, posted prices include applicable VAT or sales taxes for UK/EU consumers but do not include international customs duties, import fees, or local handling charges that may be applied in your specific delivery jurisdiction.
You agree to provide current, complete, and accurate purchase, payment, and account information for all transactions. You represent and warrant that you are duly authorized to use your chosen payment method.
Prices, discounts, and promotions are subject to change without notice. Unless otherwise expressly stated, posted prices include applicable VAT or sales taxes for UK/EU consumers but do not include international customs duties, import fees, or local handling charges that may be applied in your specific delivery jurisdiction.
You agree to provide current, complete, and accurate purchase, payment, and account information for all transactions. You represent and warrant that you are duly authorized to use your chosen payment method.
SECTION 5 - SHIPPING, DELIVERY, AND RISK
While we provide estimated delivery times, please note that shipping times are estimates only and are not guaranteed. Delays may occur due to customs processing or carrier issues.
In accordance with UK and EU consumer protection regulations, the risk of loss or damage to the products remains with Slay Queen Jewellery until the goods are physically delivered to you (the buyer) or a third party indicated by you.
While we provide estimated delivery times, please note that shipping times are estimates only and are not guaranteed. Delays may occur due to customs processing or carrier issues.
In accordance with UK and EU consumer protection regulations, the risk of loss or damage to the products remains with Slay Queen Jewellery until the goods are physically delivered to you (the buyer) or a third party indicated by you.
SECTION 6 - INTELLECTUAL PROPERTY
Our Services, including but not limited to all trademarks, brands, text, designs, images, graphics, and product reviews, are owned by Slay Queen Jewellery, its affiliates or licensors and are protected by international copyright and intellectual property laws. You are permitted to use the Services for your personal, non-commercial use only. Unauthorized use of any material on this website is strictly prohibited.
Our Services, including but not limited to all trademarks, brands, text, designs, images, graphics, and product reviews, are owned by Slay Queen Jewellery, its affiliates or licensors and are protected by international copyright and intellectual property laws. You are permitted to use the Services for your personal, non-commercial use only. Unauthorized use of any material on this website is strictly prohibited.
SECTION 7 - THIRD-PARTY TOOLS AND LINKS
We may provide you with access to optional third-party tools or links (such as order tracking systems or payment processors) which we do not monitor or control. You acknowledge that we provide access to such tools "as is" and "as available" without any warranties. Use of these tools is entirely at your own risk.
We may provide you with access to optional third-party tools or links (such as order tracking systems or payment processors) which we do not monitor or control. You acknowledge that we provide access to such tools "as is" and "as available" without any warranties. Use of these tools is entirely at your own risk.
SECTION 8 - GOVERNING LAW
These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the country where our business operates, without prejudice to any mandatory consumer protection laws applicable in your country of residence (such as the UK Consumer Rights Act or EU Member State consumer laws).
These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the country where our business operates, without prejudice to any mandatory consumer protection laws applicable in your country of residence (such as the UK Consumer Rights Act or EU Member State consumer laws).
SECTION 9 - CONTACT INFORMATION
Questions about the Terms of Service should be sent to us at:
Questions about the Terms of Service should be sent to us at:
- By email: k69409028@gmail.com